Friday, February 8, 2013

The Day The World Changed

Imagine, before leaving for work,you said goodbye to your father in the morning at 6 am and by 11 am you are at the hospital the doctor is telling you your father is gone. And if you think this is some scene from some Korean or Hong Kong drama then you are wrong. This happened last Thursday to a friend of mine and I start to realise I cannot seem to be helping people fast enough to get them insured.

Why? There are many times when I ask friends who they are concerned about, who they love and care and tell them they have to consider the repercussions if something unfortunate was to happen. Ask them for their loved ones contact so that I can talk to them to prevent unnecessary financial cost if sometime happens.
Not only will there be financial cost but also the cost of living for those they leave behind. Even if death do not occur, financial liabilities will come from medical and living expenses of both the sick and the living.

In short many times I ask for referrals from people and the usual answer: don't have anyone in mind. I call them and ask them first. They are not free. They need they will call you.

The truth is when do people need insurance? When their loved ones pass away, when they are critically ill, when they are hospitalised, when they are disabled. But by the time those things occur, you need also cannot buy. Just like the life jacket on the aircraft.

If I ask anybody who has traveled on a plane before where the life jacket was, everybody will say under the seat. But the truth is do we actually know if it is physically there? We do not even pay attention to the air stewardess when she is explaining how to put on the life jacket, which tube to blow into to inflate, when to pull the tab to inflate the life jacket. We take it for granted that the plane will not fail.

And isn't that what we do in life? We take it for granted that all will be fine. We think we will never die, never fall sick, never get hospitalised never need that life jacket under the seat.

And that's the difference in life and on the plane. You know that if the plane was to fail and you hear the captain telling you to put on the life jacket, you can be rest assured the life jacket is there. If its not and if you survive the plane failure you can sue the airline company later.

What about life? When one is in an unfortunate incident, are we able to pull that life jacket out from under the seat? At the point when you actually need that life jacket can you tell the insurance company you want to buy one now? Who do you sue if you manage to come out of it. Will you still be able to live life at your current standard of living or has most of your assets been used for the medical and other cost?

That's where financial planning comes in. And yes I know this term has been used too loosely and its been abused by many. Many advisers tell people financial planning but eventually push a product and yes I understand its because of these people that many refuse to refer.

If you have read my earlier post, financial planning is a process where one go through what an accountant will do for the company. We first see an individual or family cash flow and net worth. This allows one to see if the individual or family is overspending. We see if the assets are allocated properly to achieve a desired return. We use past expenses and current assets, project them into the future with inflation and rate of return. We will then choose risk management theories to mitigate our risk. Then we implement solutions suitable for one's situation. After the implementation of the solutions, we become auditors. We need to monitor and review if the solutions implemented are still relevant. Certain events will render one's solution irrelevant, events like: getting a promotion, changes in expenses or income, buying a property, getting married, having a kid, kid going to school, retirement, changes to the economy, inflation, changing government policies, strike 4D, TOTO, big sweep. This list is not exhaustive.

So if you are reflecting on what kind of solutions you have and it has not been audited for some time, better consider doing one. Because many of the events mentioned above WILL happen, and the time to do something about it is NOW! And that is called planning. Stop taking things for granted because we do not have a life jacket like we do on a plane. And just like the life jacket we never want to use it but we are at peace its there. We may not want to use all the solutions in our financial plan but be at peace it is there.

So pick up your phone and give your financial adviser a call, tell them you want your plans reviewed. If you do not have one drop me an email tngjinyau@gmail.com or call, text, whatsapp 9180 3448. And if you still think its not going to happen to me, think again..
I apologise to those who take offence to this post so close to Chinese New Year. But my heart felt condolences go out to my friend and his families who has lost someone close.

To all my Chinese friends Gong Xi Fa Cai.



Tuesday, February 5, 2013

The Only Constant Is Change

After joining the financial industry the quote that 'the only constant is change' became so much more apparent. Not only are there changes in the organisation, the change in the industry is also very fast paced. In 2000 when I joined the industry 2 paper was all I needed to take Certificate in Life Insurance & Investment Linked Policies. As the years went by, they introduced Financial Needs Analysis then Health Insurance. It is now renamed to M9, M5, M8, HI and the most recent addition to the slew of exam papers an adviser has to take, M9A and M8A. 

And those was just the papers to take. The industry also went through many changes with its regulations. CPF monies allowed to invest from zero dollar, then back to having minimum before one can invest. Then you have changes to customer's expectations that result in changes in products. Then there is inflation, economic change, product changes, moving from paper proposal to laptops, changes in company policies, changes to our title...

But this is part and parcel of life. Change. Adapt or get left behind. I started to adapt and move with the times. I embraced changes, adopted technology as it comes along. Today I am even more savvy technologically then many of my Gen Y colleagues. 

Our products have expanded. I remembered in 2000. Total product 10 fingers can count. Today, fingers and toes add together also cannot count the plans available. Now there are high net worth products, mass market products, participating products, non participating products, personal accident, Health and Surgical products. Each of these products serve a different purpose, suitable for different people. 

Come first March is another change: Medishield. Its been reported in the papers. There will be an increase in coverage and therefore an increase in premiums. There will also be an increase in deductible, which means an increase in out of pocket expenses. In 2005, Medishield have been integrated with Private Shield Plans to give members more comprehensive coverage.

With private integrated shield plans any out of pocket expenses can be defrayed with riders. My advice to all my client is that the very first thing they must have in their financial portfolio is a shield plan.

I remembered a friend of mine who when approached by me told me that he does not believe in insurance. Did his investment planning and told him if he don't want to talk about anything else just get a hospitalisation plan first. My rationale then was anyway its from Medisave. Was I glad he did it. He is now diagnose with Hep B and he will definitely get excluded if he tried to get it now.

I have also recently added a rider for another client on his shield plan and he was just warded 2 weeks back. He left the hospital after 2 days and did not pay a single cent, in fact he got paid.

Premiums you pay for a private integrated shield plan? Less than $1 a day from medisave and less than $1 a day for the rider. What can you do with $2 a day??

Are you willing to risk a huge medical bill for just $2 a day. You decide..

See the average bill size here

Want to find out more about financial planning or just want to have more info, email me tngjinyau@gmail.com